Returns & Exchanges
Return Policy
- You have 14 days upon receiving shipment to return items purchased on ofthewoodsclothingco@gmail.com
- Orders must be returned by mail only.
- Returned item(s) must be in new and unused condition with the original tags still attached.
- Once your order is received and inspected, a refund to your original payment method will be processed.
- Shipping charges are non-refundable.
- Once your returned is delivered allow 3-5 business days for inspection.
- After inspection allow 24-48 hours for your refund to be processed.
- We do not accept returns or exchanges for OFTHEWOODS products purchased in-store.
Final Sale Items
Items listed as "Final Sale" are not eligible for return or exchange. This includes, but is not limited to: some Sale items, Gift Cards, and select one-of-a-kind garments.
Exchanges
OFTHEWOODS does not offer exchanges. We ask that you return the product for a full refund and place a new order for the preferred item(s).
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
Disclaimer
Our warehouse team will detect frequent returns or unusual sales/activity. In the event of policy abuse, we retain the right to decline future orders and cancellation requests.